Self-Service Knowledge Base

Manage Customer Service

Article authoring with rich-text editor, full-text search, feedback voting, and analytics on article helpfulness and search-without-result queries. Integrates with the Support Ticket System to suggest articles during ticket creation.

Compliance

GDPR

knowledge-base

self-service

documentation

What's included

Full generated source files
Next.js web app (shadcn/ui)
React Native / Expo mobile app
README with setup + first-login credentials
docker-compose.yml + GitHub Actions CI
CLAUDE.md + .cursorrules for AI editing
Alembic migrations + demo seed data

Locked until purchase

ZIP download
Fresh codegen run with your workspace name
Seeds with your admin email pre-filled

Cost to own

Build yourself

Dev time12–20 wks

Dev cost$24K–$80K

Infra/mo$150–$600

First ship4–6 months

This solution

Dev time0 weeks

Upfront$499

Infra/mo$150–$600

First ship30 minutes

Dev cost based on senior full-stack at $100–$200/hr. Infrastructure cost is identical either way — you keep full ownership.

vs. SaaS subscription

Guru

Enterprise · 50 users · $20/user/mo

SaaS · per year

$12K

SaaS · 3 years

$36K

This solution — one-time

$499

Year 1 saving

$12K

You own the code. No recurring seat fees, no vendor lock-in, no usage caps. Guru: Analytics limited to 90 days; API access is add-on.

Tech stack

Next.js 14

Flask

PostgreSQL

Redis

Celery

Docker

Stripe

Compliance

GDPR

Live interactive preview generates on purchase